All Systems Operational
North America Operational
Web Interface ? Operational
Mobile Interface ? Operational
Email Notifications ? Operational
SMS Notifications ? Operational
Voice Notifications ? Operational
Mobile Push Notifications ? Operational
Conferencing ? Operational
Integration Platform ? Operational
REST API ? Operational
Email Initiation ? Operational
Europe, Middle East, and Africa Operational
Web Interface ? Operational
Mobile Interface ? Operational
Email Notifications ? Operational
SMS Notifications ? Operational
Voice Notifications ? Operational
Mobile Push Notifications ? Operational
Conferencing ? Operational
Integration Platform ? Operational
REST API ? Operational
Email Initiation ? Operational
Asia Pacific Operational
Web Interface ? Operational
Mobile Interface ? Operational
Email Notifications ? Operational
SMS Notifications ? Operational
Voice Notifications ? Operational
Mobile Push Notifications ? Operational
Conferencing ? Operational
Integration Platform ? Operational
REST API ? Operational
Email Initiation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 29, 2017

No incidents reported today.

Jun 28, 2017
Completed - The scheduled maintenance has been completed.
Jun 28, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 08:00 PDT
Scheduled - The latest release of xMatters On-Demand (5.5.169) is scheduled to begin deployment on June 28, 2017. For information about the fixes and updates in this release, refer to the Support Notes at https://support.xmatters.com/hc/en-us/articles/115003182186

This is a zero-downtime update, meaning that the deployment will not require any server downtime, and your users can continue to use xMatters On-Demand as normal while the deployment is in progress. This update is not considered an exclusion from any contractual service level agreements. For more information about our deployment process, see https://support.xmatters.com/hc/en-us/articles/206593063.
Jun 27, 09:06 PDT
Jun 27, 2017
Postmortem - Read details
Jun 28, 15:24 PDT
Resolved - The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
Jun 27, 13:35 PDT
Monitoring - The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored.
Jun 27, 13:25 PDT
Investigating - The xMatters monitoring tools have identified a potential issue with xMatters On-Demand for some clients located in North America. We are currently investigating the issue, and will update as information becomes available.
Jun 27, 13:15 PDT
Jun 26, 2017
Completed - The scheduled maintenance has been completed.
Jun 26, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 08:00 PDT
Scheduled - The latest release of xMatters On-Demand (5.5.168.1) is scheduled to begin deployment on June 26, 2017. For information about the fixes and updates in this release, refer to the Support Notes at https://support.xmatters.com/hc/en-us/articles/115001209543

This is a zero-downtime update, meaning that the deployment will not require any server downtime, and your users can continue to use xMatters On-Demand as normal while the deployment is in progress. This update is not considered an exclusion from any contractual service level agreements. For more information about our deployment process, see https://support.xmatters.com/hc/en-us/articles/206593063.
Jun 23, 09:05 PDT
Jun 25, 2017

No incidents reported.

Jun 24, 2017

No incidents reported.

Jun 23, 2017
Resolved - The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
Jun 23, 19:31 PDT
Update - The xMatters Incident Response team has deployed a fix for this issue, however it will take some time to propagate to all clients. We will provide the next update once the issue has been resolved.
Jun 23, 15:07 PDT
Identified - The xMatters Incident Response team has identified the source of the issue and is working on a fix. We will update once a solution has been identified and implemented.
Jun 23, 14:06 PDT
Investigating - The xMatters monitoring tools have identified a potential issue with xMatters On-Demand for clients using the iOS app for push notifications. We are currently investigating the issue, and will update as information becomes available.
Jun 23, 13:50 PDT
Jun 22, 2017

No incidents reported.

Jun 21, 2017
Completed - The scheduled maintenance has been completed.
Jun 21, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 08:00 PDT
Scheduled - The latest release of xMatters On-Demand (5.5.168) is scheduled to begin deployment on June 21, 2017. For information about the fixes and updates in this release, refer to the Support Notes at https://support.xmatters.com/hc/en-us/articles/115001209543

This is a zero-downtime update, meaning that the deployment will not require any server downtime, and your users can continue to use xMatters On-Demand as normal while the deployment is in progress. This update is not considered an exclusion from any contractual service level agreements. For more information about our deployment process, see https://support.xmatters.com/hc/en-us/articles/206593063.
Jun 20, 08:50 PDT
Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.