Jan 17, 14:18 PST
The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
Jan 12, 08:20 PST
Customers may continue to experience some slowness as the incident team continues to implement the fixes for this issue. Events will be processing, however some customers may experience some delays. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored.
Jan 12, 08:02 PST
The xMatters Incident Response team has identified the source of the issue and is working on a fix. We will update once a solution has been identified and implemented.
Jan 12, 07:40 PST
We are continuing to investigate this issue.
Jan 12, 07:38 PST
xMatters monitoring tools have identified a potential issue with the xMatters Integration Platform for some clients located in the North America region. We are currently investigating the issue and will update as information becomes available.
Jan 12, 07:35 PST