xMatters Status

Nov 19, 2018

No incidents reported today.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

Issue Discovered - Service disruption in North America

Resolved - The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
Nov 16, 06:51 PST

Monitoring - The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored.
Nov 16, 06:33 PST

Identified - The xMatters Incident Response team has identified the source of the issue and is working on a fix. We will update once a solution has been identified and implemented.
Nov 16, 05:36 PST

Issue Discovered - Service disruption in North America

Resolved - Resolved - The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
Nov 16, 03:52 PST

Monitoring - Monitoring - The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored.
Nov 16, 03:01 PST

Identified - The xMatters Incident Response team has identified the source of the issue and is working on a fix. We will update once a solution has been identified and implemented.
Nov 16, 02:15 PST

Investigating - The xMatters monitoring tools have identified a potential issue with xMatters On-Demand for some clients located in North America. We are currently investigating the issue, and will update as information becomes available.

If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.
Nov 16, 02:09 PST

Nov 15, 2018

Issue Discovered - Service disruption in North America

Resolved - The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
Nov 15, 19:31 PST

Monitoring - The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored.
Nov 15, 18:52 PST

Identified - The xMatters Incident Response team has identified the source of the issue and is working on a fix. We will update once a solution has been identified and implemented.
Nov 15, 17:55 PST

Investigating - The xMatters monitoring tools have identified a potential issue with xMatters On-Demand for some clients located in North America. We are currently investigating the issue, and will update as information becomes available.

If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.
Nov 15, 17:37 PST

Nov 14, 2018

On-Demand Deployment Scheduled (All Regions)

Completed - The scheduled maintenance has been completed.
Nov 14, 22:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 08:00 PST

Scheduled - The latest release of xMatters On-Demand (5.5.234) is scheduled to begin deployment on Wednesday, November 14. For information about the fixes and updates in this release, refer to the Support Notes at https://support.xmatters.com/hc/en-us/articles/360019493351

This is a zero-downtime update, meaning that the deployment will not require any server downtime, and your users can continue to use xMatters On-Demand as normal while the deployment is in progress. This update is not considered an exclusion from any contractual service level agreements. For more information about our deployment process, see https://support.xmatters.com/hc/en-us/articles/206593063.
Nov 13, 09:00 PST

Nov 13, 2018

xMatters On-Demand Centipede Release

Completed - The scheduled maintenance has been completed.
Nov 13, 10:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 10:00 PST

Scheduled - This is just a quick reminder that, as scheduled, the Centipede release of xMatters On-Demand will be available in all production deployments on Tuesday, November 13.

For complete release details (and some sneak peeks at our next release), check out the Centipede (Oct/Nov) 2018 Release Overview at https://support.xmatters.com/hc/en-us/articles/360017625072
Nov 9, 09:50 PST

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

On-Demand Deployment Scheduled (All Regions)

Completed - The scheduled maintenance has been completed.
Nov 5, 22:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:00 PST

Scheduled - The latest release of xMatters On-Demand (5.5.233) is scheduled to begin deployment on Monday, November 5, 2018. For information about the fixes and updates in this release, refer to the Support Notes at https://support.xmatters.com/hc/en-us/articles/360013014412

This is a zero-downtime update, meaning that the deployment will not require any server downtime, and your users can continue to use xMatters On-Demand as normal while the deployment is in progress. This update is not considered an exclusion from any contractual service level agreements. For more information about our deployment process, see https://support.xmatters.com/hc/en-us/articles/206593063.
Nov 2, 08:55 PDT