All Systems Operational
North America Operational
Web Interface   ? Operational
Mobile Interface   ? Operational
Email Notifications   ? Operational
SMS Notifications   ? Operational
Voice Notifications   ? Operational
Mobile Push Notifications   ? Operational
Conferencing   ? Operational
Integration Platform   ? Operational
REST API   ? Operational
Email Initiation   ? Operational
Europe, Middle East, and Africa Operational
Web Interface   ? Operational
Mobile Interface   ? Operational
Email Notifications   ? Operational
SMS Notifications   ? Operational
Voice Notifications   ? Operational
Mobile Push Notifications   ? Operational
Conferencing   ? Operational
Integration Platform   ? Operational
REST API   ? Operational
Email Initiation   ? Operational
Asia Pacific Operational
Web Interface   ? Operational
Mobile Interface   ? Operational
Email Notifications   ? Operational
SMS Notifications   ? Operational
Voice Notifications   ? Operational
Mobile Push Notifications   ? Operational
Conferencing   ? Operational
Integration Platform   ? Operational
REST API   ? Operational
Email Initiation   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2018

No incidents reported today.

Aug 18, 2018

No incidents reported.

Aug 17, 2018

No incidents reported.

Aug 16, 2018
Issue Discovered - Service disruption in Asia Pacific Region
Resolved - The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
Aug 16, 12:19 PDT
Monitoring - The xMatters Incident Response team has identified the source of the issue and has put in a workaround in place. We will update once a solution has been identified and implemented.
Aug 16, 09:28 PDT
Investigating - The xMatters monitoring tools have identified a potential issue with xMatters On-Demand for some clients located in the Asia Pacific region. We are currently investigating the issue, and will update as information becomes available.

If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.
Aug 16, 09:17 PDT
Aug 15, 2018
On-Demand Deployment Scheduled (All Regions)
Completed - The scheduled maintenance has been completed.
Aug 15, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 08:00 PDT
Scheduled - The latest release of xMatters On-Demand (5.5.222) is scheduled to begin deployment on Wednesday, August 15. For information about the fixes and updates in this release, refer to the Support Notes at https://support.xmatters.com/hc/en-us/articles/360004025751

This is a zero-downtime update, meaning that the deployment will not require any server downtime, and your users can continue to use xMatters On-Demand as normal while the deployment is in progress. This update is not considered an exclusion from any contractual service level agreements. For more information about our deployment process, see https://support.xmatters.com/hc/en-us/articles/206593063.
Aug 14, 09:25 PDT
Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018
On-Demand Deployment Scheduled (All Regions)
Completed - The scheduled maintenance has been completed.
Aug 9, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 08:00 PDT
Scheduled - The latest release of xMatters On-Demand (5.5.221.1) is scheduled to begin deployment on Thursday, August 9. For information about the fixes and updates in this release, refer to the Support Notes at https://support.xmatters.com/hc/en-us/articles/360004025751

This is a zero-downtime update, meaning that the deployment will not require any server downtime, and your users can continue to use xMatters On-Demand as normal while the deployment is in progress. This update is not considered an exclusion from any contractual service level agreements. For more information about our deployment process, see https://support.xmatters.com/hc/en-us/articles/206593063.
Aug 8, 09:13 PDT
Aug 8, 2018

No incidents reported.

Aug 7, 2018
On-Demand Deployment Scheduled (All Regions)
Completed - The scheduled maintenance has been completed.
Aug 7, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 08:00 PDT
Scheduled - The latest release of xMatters On-Demand (5.5.221) is scheduled to begin deployment on Tuesday, August 7. For information about the fixes and updates in this release, refer to the Support Notes at https://support.xmatters.com/hc/en-us/articles/360004025751

This is a zero-downtime update, meaning that the deployment will not require any server downtime, and your users can continue to use xMatters On-Demand as normal while the deployment is in progress. This update is not considered an exclusion from any contractual service level agreements. For more information about our deployment process, see https://support.xmatters.com/hc/en-us/articles/206593063.
Aug 3, 08:55 PDT
Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

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