xMatters Status

All Systems Operational

North America Operational

Web Interface Operational

Email Notifications Operational

SMS Notifications Operational

Voice Notifications Operational

Conferencing Operational

Integration Platform Operational

API Operational

Mobile App Operational

Europe, Middle East, and Africa Operational

Web Interface Operational

Email Notifications Operational

SMS Notifications Operational

Voice Notifications Operational

Conferencing Operational

Integration Platform Operational

API Operational

Mobile App Operational

Asia Pacific Operational

Web Interface Operational

Email Notifications Operational

SMS Notifications Operational

Voice Notifications Operational

Conferencing Operational

Integration Platform Operational

API Operational

Mobile App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

Wonder Boy release

Completed - The scheduled maintenance has been completed.
Jul 23, 10:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 10:00 PDT

Scheduled - The Wonder Boy release of xMatters will be enabled in all production deployments on July 23 (between 10:00-10:30 AM Pacific).

For complete release details, sneak peeks at upcoming features, and all the highlights see the Wonder Boy (Jun/Jul) Release Overview.

This is a zero-downtime update, meaning that the deployment will not require any server downtime, and your users can continue to use xMatters as normal while the deployment is in progress. This update is not considered an exclusion from any contractual service level agreements. For more information, see xMatters Deployment & Early Access Program.
Jul 19, 09:37 PDT

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

xMatters database upgrades - APAC region

Completed - The scheduled maintenance has been completed.
Jul 19, 09:33 PDT

Verifying - Issue has been mitigated. Engineering will monitor
May 23, 18:08 PDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 30, 13:36 PDT

Scheduled - As part of our commitment to continuous improvement, we're always looking to upgrade our technologies to deliver the best possible features and functionality, including security updates, performance enhancements, and compatibility improvements.

The next items on our list are the database services that support our web user interface, integrations, reporting, and event and notification processing capabilities. We're upgrading these services on a region-by-region basis, which will cause a very brief (maximum of 120 seconds) interruption in service for each instance at some point during the scheduled maintenance window.

During the brief outage, customers will not be able to access the web user interface, inject new events, or receive or respond to notifications.

For the APAC region, these updates will take place between May 7-9, between the hours of 2am and 10am AEST.

For more information, see the maintenance notice on the xMatters support site.
Apr 30, 13:35 PDT

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.