All Systems Operational

North America Operational
Web Interface Operational
Email Notifications Operational
SMS Notifications Operational
Voice Notifications Operational
Conferencing Operational
Integration Platform Operational
API Operational
Mobile App Operational
Europe, Middle East, and Africa Operational
Web Interface Operational
Email Notifications Operational
SMS Notifications Operational
Voice Notifications Operational
Conferencing Operational
Integration Platform Operational
API Operational
Mobile App Operational
Asia Pacific Operational
Web Interface Operational
Email Notifications Operational
SMS Notifications Operational
Voice Notifications Operational
Conferencing Operational
Integration Platform Operational
API Operational
Mobile App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

Issue Discovered - Service disruption in North American Region - Multiple Services
Resolved - The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
Nov 12, 21:55 PST
Update - We have identified that notification delivery is occurring, but is not reflected correctly in reporting. The Alert report is falsely showing delivered notifications as "Not Notified". We are continuing to investigate the issue.
Nov 12, 20:23 PST
Identified - The xMatters Incident Response team has identified the source of the issue and is working on a fix. We will update once a solution has been identified and implemented.
Nov 12, 18:16 PST
Investigating - xMatters has identified an issue with xMatters On-Demand for some clients located in the North America region. We are seeing delays in notification deliveries. We are currently investigating the issue and will update as information becomes available.

Please see incident details for specific services impacted.

If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.
Nov 12, 17:58 PST

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

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