xMatters Status

All Systems Operational

North America Operational

Web Interface Operational

Email Notifications Operational

SMS Notifications Operational

Voice Notifications Operational

Conferencing Operational

Integration Platform Operational

API Operational

Mobile App Operational

Europe, Middle East, and Africa Operational

Web Interface Operational

Email Notifications Operational

SMS Notifications Operational

Voice Notifications Operational

Conferencing Operational

Integration Platform Operational

API Operational

Mobile App Operational

Asia Pacific Operational

Web Interface Operational

Email Notifications Operational

SMS Notifications Operational

Voice Notifications Operational

Conferencing Operational

Integration Platform Operational

API Operational

Mobile App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2024

No incidents reported today.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

xMatters database upgrades

Completed - The scheduled maintenance has been completed.
Sep 11, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 14:00 PDT

Scheduled - As part of our commitment to continuous improvement, we're updating the database services that support our web user interface, integrations, reporting, and alert and notification processing capabilities.

We're upgrading these services on a region-by-region basis, which will cause a very brief (maximum of 30 seconds) interruption in service for each instance at some point during the scheduled maintenance window. During the brief outage, customers will not be able to access the web user interface, inject new events, or receive or respond to notifications.

For the North America region, these updates will take place September 11, between 2pm and 3pm Pacific.

For more information, see the maintenance notice on the xMatters support site.
Aug 29, 11:52 PDT

Sep 10, 2024

xMatters database upgrades

Completed - The scheduled maintenance has been completed.
Sep 10, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 14:00 PDT

Scheduled - As part of our commitment to continuous improvement, we're updating the database services that support our web user interface, integrations, reporting, and alert and notification processing capabilities.

We're upgrading these services on a region-by-region basis, which will cause a very brief (maximum of 30 seconds) interruption in service for each instance at some point during the scheduled maintenance window. During the brief outage, customers will not be able to access the web user interface, inject new events, or receive or respond to notifications.

For the EMEA region, these updates will take place September 10, between 21:00 and 22:00 GMT.

For more information, see the maintenance notice on the xMatters support site.
Aug 29, 11:50 PDT

xMatters database upgrades

Completed - The scheduled maintenance has been completed.
Sep 10, 10:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 09:00 PDT

Scheduled - As part of our commitment to continuous improvement, we're updating the database services that support our web user interface, integrations, reporting, and alert and notification processing capabilities.

We're upgrading these services on a region-by-region basis, which will cause a very brief (maximum of 30 seconds) interruption in service for each instance at some point during the scheduled maintenance window. During the brief outage, customers will not be able to access the web user interface, inject new events, or receive or respond to notifications.

For the APAC region, these updates will take place September 10, between 02:00 and 03:00 AEST.

For more information, see the maintenance notice on the xMatters support site.
Aug 29, 11:48 PDT

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.