All Systems Operational
North America Operational
Web Interface ? Operational
Email Notifications ? Operational
SMS Notifications ? Operational
Voice Notifications ? Operational
Conferencing ? Operational
Integration Platform ? Operational
API ? Operational
Mobile App ? Operational
Europe, Middle East, and Africa Operational
Web Interface ? Operational
Email Notifications ? Operational
SMS Notifications ? Operational
Voice Notifications ? Operational
Conferencing ? Operational
Integration Platform ? Operational
API ? Operational
Mobile App ? Operational
Asia Pacific Operational
Web Interface ? Operational
Email Notifications ? Operational
SMS Notifications ? Operational
Voice Notifications ? Operational
Conferencing ? Operational
Integration Platform ? Operational
API ? Operational
Mobile App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 27, 2020

No incidents reported today.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Issue Discovered - Service disruption in North America Region – Web User Interface
Resolved - The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
Oct 22, 02:42 PDT
Monitoring - Customers may continue to experience some slowness as the incident team continues to implement the fixes for this issue. Events will be processing, however some customers may experience some delays. We are currently monitoring the situation to ensure the implementation is stable and services are restored.
Oct 22, 01:50 PDT
Identified - The xMatters Incident Response team has identified the source of the issue and is working on a fix. We will update once a solution has been identified and implemented.
Oct 22, 01:25 PDT
Update - We are continuing to investigate this issue.
Oct 22, 01:16 PDT
Investigating - xMatters monitoring tools have identified a potential issue with the xMatters Web User Interface for some clients in All Regions. We are currently investigating the issue and will update as information becomes available.

If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.
Oct 22, 01:11 PDT
Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

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