Investigating - We are currently unable to deliver voice calls to China due to phone providers blocking traffic from multiple sources. We continue to look for a resolution to this issue and are working closely with our suppliers but we cannot provide an estimate of when a solution will be available. Other delivery methods are still able to send notifications to Chinese users and voice calls to other countries in the Asia-Pacific region are unaffected,
For more information, see the accompanying article on the Support site at https://support.xmatters.com/hc/en-us/articles/17026765547547
Aug 01, 2023 - 11:37 PDT
For more information, see the accompanying article on the Support site at https://support.xmatters.com/hc/en-us/articles/17026765547547
Aug 01, 2023 - 11:37 PDT
North America
Operational
Web Interface
Operational
Issues with the web interface may impact the ability to log in to xMatters, cause pages to take longer to load or save data, or result in other web browser issues.
Email Notifications
Operational
Issues with email notifications may result in delayed or undelivered email messages.
SMS Notifications
Operational
Issues with SMS notifications may result in delayed or undelivered SMS messages.
Voice Notifications
Operational
Issues with voice notifications may result in delayed or undelivered phone calls.
Conferencing
Operational
Issues with the conference bridge feature may impact the ability to join, create, or extend conference calls using xMatters.
Integration Platform
Operational
Issues with the integration platform may affect the ability to inject events into xMatters via configured integrations, or impact communication between xMatters and external applications.
API
Operational
Issues with the REST API may affect communication between xMatters and external applications, or impact the ability to access data via web service calls.
Mobile App
Operational
Issues with our mobile apps may impact the ability to log in to or access xMatters, cause the apps to take longer to load or save data, or result in other user interface issues in xMatters apps running on iOS and Android devices.
Europe, Middle East, and Africa
Operational
Web Interface
Operational
Issues with the web interface may impact the ability to log in to xMatters, cause pages to take longer to load or save data, or result in other web browser issues.
Email Notifications
Operational
Issues with email notifications may result in delayed or undelivered email messages.
SMS Notifications
Operational
Issues with SMS notifications may result in delayed or undelivered SMS messages.
Voice Notifications
Operational
Issues with voice notifications may result in delayed or undelivered phone calls.
Conferencing
Operational
Issues with the conference bridge feature may impact the ability to join, create, or extend conference calls using xMatters.
Integration Platform
Operational
Issues with the integration platform may affect the ability to inject events into xMatters via configured integrations, or impact communication between xMatters and external applications.
API
Operational
Issues with the REST API may affect communication between xMatters and external applications, or impact the ability to access data via web service calls.
Mobile App
Operational
Issues with our mobile apps may impact the ability to log in to or access xMatters, cause the apps to take longer to load or save data, or result in other user interface issues in xMatters apps running on iOS and Android devices.
Asia Pacific
Degraded Performance
Web Interface
Operational
Issues with the web interface may impact the ability to log in to xMatters, cause pages to take longer to load or save data, or result in other web browser issues.
Email Notifications
Operational
Issues with email notifications may result in delayed or undelivered email messages.
SMS Notifications
Operational
Issues with SMS notifications may result in delayed or undelivered SMS messages.
Voice Notifications
Degraded Performance
Issues with voice notifications may result in delayed or undelivered phone calls.
Conferencing
Operational
Issues with the conference bridge feature may impact the ability to join, create, or extend conference calls using xMatters.
Integration Platform
Operational
Issues with the integration platform may affect the ability to inject events into xMatters via configured integrations, or impact communication between xMatters and external applications.
API
Operational
Issues with the REST API may affect communication between xMatters and external applications, or impact the ability to access data via web service calls.
Mobile App
Operational
Issues with our mobile apps may impact the ability to log in to or access xMatters, cause the apps to take longer to load or save data, or result in other user interface issues in xMatters apps running on iOS and Android devices.
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance