xMatters Status Page

All Systems Operational

North America Operational
Web Interface Operational
Email Notifications Operational
SMS Notifications Operational
Voice Notifications Operational
Conferencing Operational
Integration Platform Operational
API Operational
Mobile App Operational
Europe, Middle East, and Africa Operational
Web Interface Operational
Email Notifications Operational
SMS Notifications Operational
Voice Notifications Operational
Conferencing Operational
Integration Platform Operational
API Operational
Mobile App Operational
Asia Pacific Operational
Web Interface Operational
Email Notifications Operational
SMS Notifications Operational
Voice Notifications Operational
Conferencing Operational
Integration Platform Operational
API Operational
Mobile App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 6, 2026

No incidents reported today.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Resolved - The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
Apr 1, 07:36 PDT
Monitoring - The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored.
Apr 1, 07:33 PDT
Identified - The xMatters Incident Response team has identified an issue with the API for some clients located in the North America region which is causing some intermittent API timeouts. This is also causing issues with running reports in the system. We are currently investigating the issue and will update as information becomes available.
Apr 1, 07:30 PDT
Investigating - xMatters monitoring tools have identified a potential issue with the API for some clients located in the North America region. We are currently investigating the issue and will update as information becomes available.

If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.

Apr 1, 07:06 PDT
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Completed - The scheduled maintenance has been completed.
Mar 25, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 10:00 PDT
Scheduled - As part of our commitment to continuous improvement, we're once again upgrading our technologies to deliver the best possible features and functionality, including security updates, performance enhancements, and compatibility improvements.

We're currently upgrading the service responsible for internal communications across the services that support our integrations and event processing. We're upgrading this service on a region-by-region basis and while this may cause some minor inconveniences, we do not anticipate any disruption in services.

During the maintenance window, some customers in parts of the region may experience brief delays in REST API requests for some endpoints or may be automatically logged out of the web user interface. The system will continue to accept signals, create alerts, and send notifications during the maintenance window.

Mar 19, 09:40 PDT
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.