The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
Oct 22, 02:42 PDT
Customers may continue to experience some slowness as the incident team continues to implement the fixes for this issue. Events will be processing, however some customers may experience some delays. We are currently monitoring the situation to ensure the implementation is stable and services are restored.
Oct 22, 01:50 PDT
The xMatters Incident Response team has identified the source of the issue and is working on a fix. We will update once a solution has been identified and implemented.
Oct 22, 01:25 PDT
We are continuing to investigate this issue.
Oct 22, 01:16 PDT
xMatters monitoring tools have identified a potential issue with the xMatters Web User Interface for some clients in All Regions. We are currently investigating the issue and will update as information becomes available.
If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new
- our support agents are waiting to help.
Oct 22, 01:11 PDT