xMatters Status

xMatters Status Page

All Systems Operational

North America Operational

Web Interface Operational

Email Notifications Operational

SMS Notifications Operational

Voice Notifications Operational

Conferencing Operational

Integration Platform Operational

API Operational

Mobile App Operational

Europe, Middle East, and Africa Operational

Web Interface Operational

Email Notifications Operational

SMS Notifications Operational

Voice Notifications Operational

Conferencing Operational

Integration Platform Operational

API Operational

Mobile App Operational

Asia Pacific Operational

Web Interface Operational

Email Notifications Operational

SMS Notifications Operational

Voice Notifications Operational

Conferencing Operational

Integration Platform Operational

API Operational

Mobile App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 29, 2025

No incidents reported today.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

Bigfoot release

Completed - The scheduled maintenance has been completed.
Oct 21, 10:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 10:00 PDT

Scheduled - The Bigfoot release of xMatters will be enabled in all production deployments on October 21 (between 10:00-10:30 AM Pacific).

For complete release details, sneak peeks at upcoming features, and all the highlights see the Bigfoot (Sep/Oct 2025) Release Overview.

This is a zero-downtime update, meaning that the deployment will not require any server downtime, and your users can continue to use xMatters as normal while the deployment is in progress. This update is not considered an exclusion from any contractual service level agreements. For more information, see xMatters Deployment & Early Access Program.
Oct 17, 09:28 PDT

Issue Discovered - Service disruption in All Regions – Conferencing

Postmortem - Read details
Oct 29, 14:54 PDT

Resolved - Our provider has confirmed the issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.
Oct 21, 09:34 PDT

Monitoring - Our downstream providers have deployed a fix and testing shows conferencing and voice systems are now working as expected. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored.
Oct 20, 05:23 PDT

Identified - xMatters monitoring tools have identified a issue with xMatters Conferencing and Voice calls for clients in All Regions. The issue is due to downstream provider outages.
Oct 20, 03:20 PDT

Oct 20, 2025

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.