xMatters database upgrades - North America
Scheduled Maintenance Report for xMatters
The scheduled maintenance has been completed.
Posted May 13, 2024 - 17:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2024 - 09:00 PDT
We will be undergoing scheduled maintenance during this time.
Posted May 02, 2024 - 08:09 PDT
We will be undergoing scheduled maintenance during this time.
Posted Apr 30, 2024 - 13:42 PDT
As part of our commitment to continuous improvement, we're always looking to upgrade our technologies to deliver the best possible features and functionality, including security updates, performance enhancements, and compatibility improvements.

The next items on our list are the database services that support our web user interface, integrations, reporting, and event and notification processing capabilities. We're upgrading these services on a region-by-region basis, which will cause a very brief (maximum of 120 seconds) interruption in service for each instance at some point during the scheduled maintenance window.

During the brief outage, customers will not be able to access the web user interface, inject new events, or receive or respond to notifications.

For the American regions, these updates will take place between May 13-16, 20-23, and 27-30 between the hours of 9am and 5pm Pacific.

For more information, see the maintenance notice on the xMatters support site.
Posted Apr 29, 2024 - 16:40 PDT
This scheduled maintenance affected: North America (Web Interface, Email Notifications, SMS Notifications, Voice Notifications, Conferencing, Integration Platform, API, Mobile App).