xMatters database upgrades

Scheduled Maintenance Report for xMatters

Completed

The scheduled maintenance has been completed.

Posted Dec 11, 2024 - 09:10 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 11, 2024 - 09:00 PST

Scheduled

As part of our commitment to continuous improvement, we're updating the database services that support our web user interface, integrations, reporting, and alert and notification processing capabilities.

We're upgrading these services on a region-by-region basis, which will cause a very brief (maximum of 30 seconds) interruption in service for each instance at some point during the scheduled 10-minute maintenance window. During the brief outage, customers will not be able to access the web user interface, inject new events, or receive or respond to notifications.

For the APAC region, these updates will take place December 12, at 4am AEDT (UTC +11).

For more information, see the maintenance notice on the xMatters support site.

Posted Dec 04, 2024 - 12:02 PST

This scheduled maintenance affected: Asia Pacific (Web Interface, Email Notifications, SMS Notifications, Voice Notifications, Conferencing, Integration Platform, API, Mobile App).