xMatters component services updates

Scheduled Maintenance Report for xMatters

Completed

The scheduled maintenance has been completed.
Posted Jan 20, 2025 - 14:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 20, 2025 - 10:00 PST

Scheduled

As part of our commitment to continuous improvement, we're once again upgrading our technologies to deliver the best possible features and functionality, including security updates, performance enhancements, and compatibility improvements.

We're currently upgrading some of the services responsible for hosting and orchestration on a region-by-region basis and, while this may cause some minor inconvenience, we do not anticipate any disruption in services.

During the maintenance window, some customers may be automatically logged out of the web user interface and will need to reauthenticate. This should only happen once for each user; multiple logins will not be required. The system will continue to accept signals, create alerts, and send notifications during the maintenance window.
Posted Jan 13, 2025 - 11:39 PST
This scheduled maintenance affected: North America (Web Interface, Email Notifications, SMS Notifications, Voice Notifications, Conferencing, Integration Platform, API, Mobile App), Europe, Middle East, and Africa (Web Interface, Email Notifications, SMS Notifications, Voice Notifications, Conferencing, Integration Platform, API, Mobile App), and Asia Pacific (Web Interface, Email Notifications, SMS Notifications, Voice Notifications, Conferencing, Integration Platform, API, Mobile App).