xMatters database upgrades

Scheduled for Mar 10, 15:00 - 15:30 PDT

Scheduled

As part of our commitment to continuous improvement, we're updating the database services that support our web user interface, integrations, reporting, and alert and notification processing capabilities.

We're upgrading these services on a region-by-region basis, which will cause a very brief (maximum of 30 seconds) interruption in service for each instance at some point during the scheduled 10-minute maintenance window. During the brief outage, customers will not be able to access the web user interface, inject new events, or receive or respond to notifications.

For the EMEA region, these updates will take place March 10, at 10pm GMT.

For more information, see the maintenance notice on the xMatters support site.

Posted Feb 25, 2026 - 10:29 PST

This scheduled maintenance affects: Europe, Middle East, and Africa (Web Interface, Email Notifications, SMS Notifications, Voice Notifications, Conferencing, Integration Platform, API, Mobile App).