xMatters infrastructure updates
Scheduled Maintenance Report for xMatters
Completed
The scheduled maintenance has been completed.
Posted Jul 07, 2021 - 12:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 07, 2021 - 11:02 PDT
Scheduled
As part of our commitment to continuous improvement, we're once again upgrading our technologies to deliver the best possible features and functionality, including security updates, performance enhancements, and compatibility improvements.

We're currently upgrading the service responsible for internal communications across the services that support our integrations and event processing. We're upgrading this service on a region-by-region basis, and this may cause slightly slower than normal communication with the database.

During the maintenance window, some customers may experience slightly longer loading times for pages in the web user interface and brief delays in REST API requests for some endpoints. Some customers might also notice that events take slightly longer to resolve. The system will continue to accept signals, create events, and send notifications during the maintenance window.
Posted Jul 06, 2021 - 09:49 PDT
This scheduled maintenance affected: Asia Pacific (Web Interface, Email Notifications, SMS Notifications, Voice Notifications, Conferencing, Integration Platform, API).