xMatters database upgrades
The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
As part of our commitment to continuous improvement, we're always looking to upgrade our technologies to deliver the best possible features and functionality, including security updates, performance enhancements, and compatibility improvements.
The next items on our list are the database services that support our web user interface, integrations, reporting, and event and notification processing capabilities. We're upgrading these services on a region-by-region basis, which will cause a very brief (maximum of 60 seconds) interruption in service for each instance at some point during the scheduled maintenance window.
During the 60-second outage, customers will not be able to access the web user interface, inject new events, or receive or respond to notifications.
This scheduled maintenance affected: Asia Pacific (Web Interface, Email Notifications, SMS Notifications, Voice Notifications, Conferencing, Integration Platform, API, Mobile App).