Upgrade to xMatters Support Ticketing System

Scheduled Maintenance Report for xMatters

Completed

The scheduled maintenance has been completed.

Posted Apr 18, 2023 - 16:01 PDT

Verifying

All support systems are operational.

Posted Apr 18, 2023 - 15:49 PDT

Update

Migration is proceeding as expected and on schedule.

Posted Apr 18, 2023 - 14:42 PDT

Update

xMatters https://support.xmatters.com is now available and operating as expected.

Posted Apr 18, 2023 - 13:29 PDT

Update

For temporary access to xMatters Support site please use: https://eb-xmatters.zendesk.com/hc/en-us

Posted Apr 18, 2023 - 12:22 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 18, 2023 - 12:00 PDT

Scheduled

xMatters Support is implementing a new support system to allow us to better manage and respond to customer requests.

There is no impact to the xMatters product during this change.

For more information for more information please visit https://support.xmatters.com/hc/en-us/articles/14457700974107

Posted Apr 17, 2023 - 08:29 PDT